FAQs

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General

The Optical Street.com is a shopping platform for all eyewear. We have multiple brands for sunglasses, eyeglasses, and contact lenses.

Compared to other websites, The Optical Street has a team of eye specialists to make sure that everything you find on the website will not be harmful to your eyes.

Yes of course! We guarantee 100% authenticity of each of our product.

Here are 2 ways to find your size:
  • 1) Measure across your forehead and convert that number according to this chart.
  • 2) Check the temple of your current sunglass or eyeglass. The size would be written in numbers such as 51, 52, 54, 54 etc.

Home Try On

Home try on is one of The Optical Street features that allow you to choose up to 4 sunglasses or eyeglasses to try on at home or any location most convenient to you (Ts & Cs apply).

Select up to 4 sunglasses or eyeglasses that have the home try on mark then select a date and time for delivery that is most convenient to you. Once our courier delivers the items, you may try them on and choose which item or items you would like to purchase. You may pay with cash or card to the courier and he will have your items ready the same time.

There is a standard fee of 20 AED for delivery service.

This service is applicable within Dubai, United Arab Emirates.

The items will be delivered on the exact date and time that you have chosen.

Payment / Discounts

You may pay with credit card, debit card, and cash on delivery.

Yes! All your details will not be shared outside this procedure.

Don’t worry! We accept cash on delivery.

Your discount codes will appear on the check out page. It will automatically be deducted from your total bill.

You can follow us on our socials @Theopticalstreet(Instagram, Facebook, Youtube) for more promotions as well as signing up on our website for email notifications.

Orders / Returns

Log in to your Adasat account and click on orders. On there, you will see updates on your order – whether it has been accepted, processing, or out for delivery.

Follow these steps to return your order.

Please see this link for valid reasons for return.